Required Patient Account Representative in Hendersonville

About Job

Xtend Healthcare is looking for  self-motivated individuals who can work successfully in a fast-paced, team oriented environment for the post of Patient Account Representative, in our local service center in Hendersonville, TN.

The Patient Account Representative is responsible for performing resolution-oriented billing and follow-up to achieve cash recovery and A/R resolution goals of assigned hospital receivables.

• Completes timely billing and follow-up on assigned accounts, in a compliant  manner
• Working knowledge of industry-specific forms, coding, and reimbursement methodologies
• Identifies trends and their root causes within assigned inventory
• Maintains an appropriate level of productivity, as defined by project guidelines
• Uses Excel as a standard method for internal and external reporting
• Completes work accurately and timely with appropriate detailed documentation
• May assist with administrative duties fundamental to successful project operations
• Available to reliably train new associates in proper execution of job duties, in accordance with company expectations
• Stays informed of guidelines and regulations governing billing and collections practices

REQUIRED SKILLS

1. High School education or equivalent
2. Computer literacy, including Microsoft Office Suite applications and acquaintance with widely-used patient accounting/billing systems
3. Minimum 1 year experience in acute healthcare receivables (hospital)
4. Advanced knowledge of medical terminology
5. MUST be assertive and relentless in resolving unpaid claims. 
6. Must possess some knowledge of ICD9, CPT, and HCPC coding

DESIRED SKILLS

1. Possess knowledge of multiple billing systems and multiple hospital accounts receivables management systems.
2. Knowledge of Medicare and Medicaid rules and regulations,